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Do you ship & how fast?Delivery speed ​ STANDARD: 2-3 business days EXPRESS: 1-2 business days from shipped date. Shipping speed can vary during holiday periods and weather conditions. For meal care packages your order is prepared fresh and shipped at the starting of the week for faster shipping. So if you order on a Wednesday, your meal will be prepped on the next Sunday for a Monday shipment. All other non food items have a shorter fullfilment time. Free shipping on all orders over $150 usd ​ International Shipping ​ We currently only ship in the US ​
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Can I get a Meal care package outside of the NYC area?Yes! You can. The cost of shipping food that needs to remain cold is expensive as as it requires special insulation and a faster shipping speed to arrive fresh. You can always select the local food items then select express shipping to get your order anywhere in the US. You can also feel free to contact me to arrange for a larger order box which will give you more food for the week, instead of spending so much or Express shipping for a small order.
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What currency are prices quoted in?All prices are quoted in USD
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How do I pay?For online orders you can pay with Paypal, Venmo and Zelle. For Zelle payments select manual payment on checkout and send payments to infosoaisauce@gmail.com. Or scan our Zelle QR Code below
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What if I don't see a product I want?Feel free to send us a message. It just might be in stock sooner than you think
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How quickly do you respond to queries?We respond within 48 hours if not much sooner. We appreciate your questions.
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Can I call someone if I have a problem?Of course you can. Call us at (347) 766-4283. If we missed your call, feel free to leave an email to schedule a call back.
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